Frequently Asked Questions

You can schedule an appointment in several ways: online through our website, by calling our office at (802) 229-0033, or through our patient portal. We recommend booking online for the fastest service and to see real-time availability.

Please bring a valid photo ID, your insurance card, a list of current medications, and any previous dental records or X-rays. If you're a new patient, please arrive 15 minutes early to complete paperwork, or fill out our online forms beforehand.

Yes, you can reschedule or cancel your appointment through our patient portal, by calling our office, or online. We ask for at least 24 hours notice when possible to allow other patients to use the time slot.

We try to accommodate same-day appointments when possible, especially for urgent needs. Call our office and we'll do our best to fit you in. For true emergencies, we always make time to see patients.

We accept most major dental insurance plans including Delta Dental, Cigna, Aetna, MetLife, Humana, and United Healthcare. Please call our office to verify your specific plan coverage, or bring your insurance card to your appointment.

We accept cash, checks, and all major credit cards. We also offer flexible payment plans and work with CareCredit for financing options. Our team can help you understand your insurance benefits and payment options during your visit.

Yes, we file insurance claims as a courtesy to our patients. We'll work directly with your insurance company to maximize your benefits and minimize your out-of-pocket costs.

We welcome patients without insurance and offer competitive self-pay rates. We also provide payment plans and accept CareCredit to help make dental care affordable. Our team will work with you to find a payment solution that fits your budget.

We use modern techniques and anesthesia to ensure your comfort during all procedures. Most patients experience little to no discomfort. We also offer sedation options for anxious patients and can discuss pain management strategies before any treatment.

Treatment times vary depending on the procedure. A routine cleaning typically takes 45-60 minutes, while fillings may take 30-60 minutes. More complex procedures like crowns or root canals may require multiple visits. We'll always give you an estimated time frame before beginning treatment.

Yes, we offer both in-office and take-home teeth whitening options. Our professional whitening treatments are safe, effective, and can brighten your smile by several shades. We'll help you choose the best option based on your goals and lifestyle.

Absolutely! We provide comprehensive dental care for children of all ages. Our team is experienced in pediatric dentistry and creates a fun, comfortable environment that helps children develop positive associations with dental care.

Yes, we provide emergency dental care for urgent situations like severe tooth pain, broken teeth, or dental trauma. Call our main number (802) 229-0033 and press 1 for our emergency line. We have after-hours coverage for true emergencies.

Dental emergencies include severe tooth pain, knocked-out teeth, broken or cracked teeth, lost fillings or crowns, abscesses, and injuries to the mouth or jaw. If you're experiencing severe pain or trauma, don't wait - call us immediately.

Handle the tooth by the crown (not the root), rinse gently with water if dirty, and try to place it back in the socket. If that's not possible, keep it moist in milk or saliva. Call us immediately - time is critical for saving the tooth. The sooner you receive treatment, the better the chances of successful reimplantation.

For temporary relief, you can take over-the-counter pain medication as directed, apply a cold compress to the outside of your cheek, and rinse with warm salt water. Avoid placing aspirin directly on the gum or tooth. These are temporary measures - please call us for proper treatment.